Shipping Policy
Thank you for shopping with Superb Collection! We are committed to providing you with the best possible shopping experience, and that includes ensuring your order arrives safely and on time. Below is everything you need to know about our shipping policy:
1. Processing Time
- All orders are processed within 4-5 business days.
- Orders are not shipped or delivered on weekends or holidays.
- If we experience high volumes of orders, shipments may be delayed by a few days. You will be notified if there is a significant delay in processing your order.
Note: Delivery times are estimates and are subject to delays caused by weather, shipping carrier issues, or public holidays.
3. Shipping Destinations
- We currently offer shipping to Pakistan.
- For international orders, please note that shipping costs and delivery times may vary depending on the destination country.
- Customs duties, taxes, and import fees are the responsibility of the customer and are not included in the shipping costs.
4. Order Tracking
- Once your order has shipped, you will receive an email with tracking information, allowing you to track your order’s progress.
- If you have any issues tracking your order, please contact our customer service team at 03254556049.
5. Shipping Address
- Please ensure that your shipping address is correct before completing your order. We cannot be responsible for incorrect addresses, and any packages returned due to incorrect addresses will incur a reshipping fee.
6. Shipping Restrictions
- We do not ship to P.O. Boxes. Please provide a physical address during checkout.
- Some oversized or restricted items may incur additional shipping charges, which will be communicated to you during checkout.
7. Damaged or Lost Items
- If your order arrives damaged or is lost during transit, please contact us immediately at 03254556049. We will assist you in resolving the issue with the shipping carrier and ensure that your order is replaced or refunded.